At Caribbean Trading, we are committed to delivering your orders safely and efficiently across the United Arab Emirates.
All orders are processed after successful payment confirmation. Orders are typically prepared and dispatched within 1–2 business days, subject to product availability and order verification.
Orders placed on weekends or public holidays may be processed on the next business day.
We currently offer delivery services across the United Arab Emirates (UAE).
Delivery times may vary depending on the delivery location, courier service, weather conditions, public holidays, and other circumstances beyond our control.
After your order has been dispatched, estimated delivery times are generally:
Orders are processed within 1–2 business days. Delivery times may vary depending on the delivery location within the UAE.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
Once your order has been dispatched, tracking information may be provided where available. You can use the tracking details to monitor the status of your shipment.
Customers are responsible for providing a complete and accurate delivery address, including a valid contact number.
Caribbean DXB is not responsible for delays or unsuccessful deliveries caused by incorrect or incomplete address information provided by the customer.
If a delivery cannot be completed due to an incorrect address, unavailable recipient, or failure to respond to the courier, additional delivery charges may apply for re-delivery.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Our 7-day replacement policy may apply to eligible products.
Please provide your order number and clear photos or videos of the issue to help us review your request.
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or operational issues.
If you have any questions regarding your order or our Shipping Policy, please contact our customer support team.
Mail us to info@caribbeandxb.com
Call/WhatsApp: +971 4 3434261
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