At Caribbean Trading LLC, we are committed to delivering your orders safely and efficiently across the United Arab Emirates.
All orders are processed after successful payment confirmation. Orders are typically prepared and dispatched within 1–2 business days, subject to product availability and order verification.
Orders placed on weekends or public holidays may be processed on the next business day.
We currently ship only within the United Arab Emirates (UAE). We do not currently offer international shipping. International delivery may be introduced in the future, subject to availability.
After your order has been dispatched, estimated delivery times are generally:
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on:
As our current delivery service is limited to addresses within the United Arab Emirates, customers are generally not responsible for international customs duties or import taxes. If international shipping becomes available in the future, any applicable customs duties, import taxes, or other charges will be communicated before or during checkout, where applicable.
Once your order has been dispatched, tracking information may be provided where available. You can use the tracking details to monitor the status of your shipment.
Customers are responsible for providing a complete and accurate delivery address, including a valid contact number.
Caribbean DXB is not responsible for delays or unsuccessful deliveries caused by incorrect or incomplete address information provided by the customer.
If a delivery cannot be completed due to an incorrect address, unavailable recipient, or failure to respond to the courier, additional delivery charges may apply for re-delivery.
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. Our 7-day replacement policy may apply to eligible products.
Please provide your order number and clear photos or videos of the issue to help us review your request.
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or operational issues.
If you have any questions regarding your order or our Shipping Policy, please contact our customer support team.
Mail us to info@caribbeandxb.com
Call/WhatsApp: +971 4 3434261
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