Privacy Policy

Last Updated: August 31, 2026

Caribbean Trading L.L.C  respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from CaribbeanDXB.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase information
  • Payment-related information processed through our secure payment providers
  • Communications you send to our customer support team
  • Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Process replacement requests
  • Improve our products, services, and website
  • Prevent fraudulent or unauthorized transactions
  • Comply with applicable legal requirements
  • Send promotional communications where permitted or where you have provided consent

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. Caribbean Trading L.L.C does not intentionally store complete payment card details on its own servers unless specifically required and securely handled through an approved payment system.
We recommend reviewing the privacy policies of the payment providers used during checkout.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website usage, and support essential website functions.

Cookies may be used to:

  • Keep items in your shopping cart
  • Remember certain preferences
  • Improve website performance
  • Analyze website traffic and usage
  • Support marketing and advertising activities, where applicable

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. How We Share Information

We may share necessary personal information with trusted third parties that help us operate our business, including:

  • Payment service providers
  • Delivery and shipping partners
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Government authorities or other parties where required by applicable law

We do not sell your personal information to third parties for their independent marketing purposes.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Process and complete orders
  • Provide customer support
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, we may securely delete or anonymize it in accordance with applicable requirements.

8. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. Caribbean Trading L.L.C is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not intended for individuals who are not legally permitted to make purchases under applicable law. We do not knowingly collect personal information from children without appropriate authorization.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or legal requirements. Any updates will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have any questions regarding your order or our Privacy Policy, Please contact our customer support team.

Mail us to info@caribbeandxb.com

Call/WhatsApp: +971 4 3434261

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